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Issue

Symptoms

Unable to navigate to a service catalog item in Service Portal, getting "Item not found" message

Release

Any release supporting Service Portal

Cause

A custom table, that is associated through one of the reference variables in the catalog item, does not exist

Resolution

Associate a valid table to all reference variables within the catalog item

 

Article Information

Last Updated:2019-08-02 20:44:52
Published:2019-05-15