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Symptoms

Uploading high-resolution (ie 3333*3333) images and Resizing them via CSS in the service portal will render a blurry/pixelated look when using IE11.

Release

ALL

Environment

Internet Explorer

Cause

The described behavior looks to be an expected behavior when trying to resize a huge vectorial image in IE. The issue is not related to portal compatibility.

Resolution

You can try resizing the image offline before uploading it to the instance.

 

Article Information

Last Updated:2019-05-21 11:57:34
Published:2019-04-29