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Symptoms


Walk-Up Experience Check in not providing option to enter comments 

Cause


Under "Reason for Visit" tab for record where 'Reason' is 'other', make "Text Entry" as true

Resolution


--Navigate to Walk-up Experience > Administration > Walk-up Locations 
--Filter by [Name][is][{Walk-up Location Queue Name}]
--Under "Reason for Visit" tab for record where 'Reason' is 'other', make "Text Entry" as true

Article Information

Last Updated:2019-05-21 11:56:55
Published:2019-04-23