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How to clear out the "Recent Selections" that appears up on the reference fields. - Support and Troubleshooting
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KB0747334

How to clear out the "Recent Selections" that appears up on the reference fields.


13004 Views Last updated : Jul 3, 2025 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

On the reference qualifier fields, Recent selections are shown. If you wish not to show some of those recent selections on the list, please follow the below procedure.

Release

  All Releases

Resolution

There is no out-of-box solution to clear the Recent Selections in the Auto-Complete queries. However, there is a manual procedure:

  1. View records of the sys_ui_recent_selection table, this table stores all "Recent Selections" for specific fields. (https://<instance-name>.service-now.com/sys_ui_recent_selection_list.do?sysparm_query=)
  2. Select the required field (note: each record is associated with a user's "Recent Selection")
  3. Delete the record (backup if you want to recover)

Related Links

  • Auto-complete for reference fields
  • Recent selections

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