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Activity formatter does not show changes to fields on alm_asset or CMDB records. - Support and Troubleshooting
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  • Activity formatter does not show changes to fields on alm_asset or CMDB records.
KB0746960

Activity formatter does not show changes to fields on alm_asset or CMDB records.


1193 Views Last updated : Apr 8, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Activity formatter does not show changes to fields on alm_asset or CMDB records. 

Symptoms

When configuring activity formatter and adding fields. No changes are reflected in the activity stream. No changes are captured.

Release

All

Cause

The field might have "No audit" attribute. This will need to be removed. 

Resolution

1) Open the dictionary entry of the field you want to see in the Activity Stream.
2) Look at the related list "Attributes", find the "no Audit" attribute, and click on the "i". Do not click on the word 'no audit'. (see screenshot, click the icon circled in red). 
3) When its open, click "delete" (see screenshot) 

Dictionary Entry screen with the Attributes tab selected in the related lists

Dictionary Attribute with Delete button circled

 

 


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