Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Error Message: onSubmit script error: ReferenceError: g_ui_scripts is not defined: function () { [native code] } - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Error Message: onSubmit script error: ReferenceError: g_ui_scripts is not defined: function () { [native code] }
KB0746912

Error Message: onSubmit script error: ReferenceError: g_ui_scripts is not defined: function () { [native code] }


1831 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

Error message activating validation scripts with UI type Mobile/Service Portal

Error MessageonSubmit script error: ReferenceError: g_ui_scripts is not defined:
function () { [native code] }

Release

Any release

Cause

Two separate out of box validation scripts called "Scripts (Plain) with UI Type: Desktop and Mobile/Service Portal need to be present in the instance

Resolution

In order to resolve this issue. Upload both the out of box validation scripts attached to this knowledge article. Ensure that there are two validation scripts called "Scripts (Plain)" with UI type "Desktop" and "mobile/Service Portal". 

 

Additional Information


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

Attachments

Attachments

  • Pasted image.jpg

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.