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Description

Symptoms

Error message activating validation scripts with UI type Mobile/Service Portal

Error MessageonSubmit script error: ReferenceError: g_ui_scripts is not defined:
function () { [native code] }

Release

Any release

Cause

Two separate out of box validation scripts called "Scripts (Plain) with UI Type: Desktop and Mobile/Service Portal need to be present in the instance

Resolution

In order to resolve this issue. Upload both the out of box validation scripts attached to this knowledge article. Ensure that there are two validation scripts called "Scripts (Plain)" with UI type "Desktop" and "mobile/Service Portal". 

 

Additional Information

Article Information

Last Updated:2019-08-02 20:45:49
Published:2019-04-30
g_ui_scripts.JPGoob_SP_mobile_sys_script_validator_97e24a5de7321300b2888f49c2f6a950 (1).xmloob_sys_script_validator_2780cf700a0a0a6f0060332eba6ab860.xmlPasted image.jpg