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Description

Indicators with scores collected for the current day and with real-time enabled show both scores stacked on top of each other in the breakdown widget with stacked column visualisation.

Steps to Reproduce

1. Create a breakdown widget (stacked) on top of Number of Open Incidents (a real time indicator).
2. Manually insert scores for today, or run a data collection for today.

In the breakdown widget, the last date contains data stacked for both last collected scores and real time query.

Workaround

This is expected behavior, running data collection for the current day and using the real-time feature is not a supported practice.

The workaround is to set the data collection to collect scores for the previous day if needed to use the real-time feature, so for example setting the data collector score relative end value = 1.


Related Problem: PRB1327971

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Article Information

Last Updated:2019-07-25 15:17:54
Published:2019-07-25