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Description

Tooltip/preview popup of the a field on list view doesn't show the text correctly when several fields are inside the list layout 

Steps to Reproduce

  1. Login in an OOB London patch 6
    2. Make sure to have a string field in incident without no_truncate attribute
    4. Navigate to incident.list
    5. Put 15ish fields inside the list layout and put the mentioned string field at the end
    6. Populate the field until you reach the maximum of the string field
    7. Hover on the field and notice that is not well positioned and the box is too narrow as per attached screenshot

Behaviour :

Actual - Box is not positioned well and it's too narrow.

Expected - Box should not be too narrow and should be at the right position.

 

Workaround

After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support.


Related Problem: PRB1331082

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Article Information

Last Updated:2019-05-21 11:43:02
Published:2019-04-24