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Description

Symptoms

In certain cases, users may find that the "Delete" UI action within the "Actions on selected rows" dropdown menu on a list view is grayed out.

Release

All releases

Cause

This issue may occur when the corresponding Delete UI action has been customized.  Typically, the Delete UI action is a Global UI action with "List choice" set to true, so make sure when searching the UI action list view that Global actions are showing in the list of results.

Resolution

Revert the affected global Delete UI action back to its out-of-box state, and re-test to verify the Delete UI action now shows correctly.

Article Information

Last Updated:2019-08-02 20:45:53
Published:2019-04-18