On an iPad, forms may intermittently blank out when scrolling. The behaviour is not always reproducible, when it happens the whole iPad screen turns blank, also hiding the scrollbars.

Steps to Reproduce


  1. Log in an early London instance using an iPad. Notice that you are redirected to the Desktop UI rather than $m.do.
  2. Open an existing Change Request record with recorded journal activity.
  3. Scroll the page, possibly multiple times, or repeating step 2.



There is no workaround applicable. Please review the Fixed In section to determine the latest available patch your instance can be upgraded to.

Related Problem: PRB1300597

Seen In

There is no data to report.

Fixed In

London Patch 8
Madrid Patch 3
New York

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-11-15 12:19:12