Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Activity Designer "Test Inputs" doesn't work with the documented roles, due to no ecc_queue record level read ACL - Known Error
  • >
  • Knowledge Base
  • >
  • Known Error (Knowledge Base)
  • >
  • Activity Designer "Test Inputs" doesn't work with the documented roles, due to no ecc_queue record level read ACL
KB0746827

Activity Designer "Test Inputs" doesn't work with the documented roles, due to no ecc_queue record level read ACL


576 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

The documented roles required for using the Test Inputs feature of Activity Designer, don't include all that are required to see the inputs in the ecc_queue, which means the response isn't displayed to the user.

https://docs.servicenow.com/csh?topicname=CreateInputVariables.html&version=latest#test-template-inputs
"Test activity template inputs
Role required: web_service_admin, activity_admin, activity_creator"

Although there is a field level ACL rule for ecc_queue/read already for activity_creator included, there is no record level one.

Steps to Reproduce

  1. Install a MID Server, with Orchestration application set, and set it as the default MID Server for orchestration
  2. Create a new Powershell template custom activity from the workflow editor, that simply runs powershell script 'ls' on host 'localhost'. Publish it.
  3. As admin, open this activity and click Test Inputs.
    Result: You will get a Response popup showing the details from the ecc_queue input
  4. As a user with the documented roles only (web_service_admin, activity_admin, activity_creator), click Test Inputs on the same activity.
    Result: No Response popup will appear.

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available..

There is already a field level ACL rule for ecc_queue/read for activity_creator role users (/sys_security_acl.do?sys_id=2c924ee52f042300cd8f839fb18c95e6) and a workaround is to also add a record level ACL rule. Click to download this in an Update set.


Related Problem: PRB1338289

The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.