Notifications

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Symptoms

When upgrading from Kingston to Madrid, "Source Selector" dropdown is not seen next to "Related Search" when performing contextual search on Incidents.

 

Release

Madrid

Cause

Source selector is new feature introduced in Madrid .

Resolution

To fix the issue:

  1. Contextual Search > Table Configuration >incident
  2. Check Enable source selector 
  3. Save the record.
  4. Test Again  
  5. Source Selector is visible as show below

Additional Information

Read more on "Source Selector" feature here :

Article Information

Last Updated:2019-05-21 11:56:27
Published:2019-04-16