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Symptoms

Large filter condition in the classic UI won't show on the new UI

Release

Kingston,London

Environment

1) reports => view / run
2) create a new report
3) if you're on the new interface, click switch to classic ui
4) provide the following report data:
table: cmdb_ci
filter:
updated before today
name is one of (see below)
type: list
5) save the report
6) once the report runs (likely will not return any data, that's fine), click switch new new ui
in your browser console you'll see errors along the lines of
GET https://demonightlyjakarta.service-now.com/api/now/ui/query_parse/cmdb_ci/m…rcorporation%20,edgecast^sys_updated_on%3Cjavascript:gs.daysAgoStart(0)^EQ 400 (Bad Request)
and no filter conditions will show up on the configure tab.

* for the see below
name is one of
dell
flextronics
ge
jnjprod
barclays
didataservices
ey
morganstanley
dhlprod
abb
accentureinternal
regionh
anthemprod
shawprod
heineken
disney
optum
cssnow
amexitsm
fiatchrysler
ascensionprod
accentureplc
rbos
coretech
pgglobalenterprise
datavail
aig
iaas
microsoft
socgenprod
csc
coxprod
cibitsm
bestbuy
rmgsiamproduction
dellsvcs
homedepot
rttms
nordson
siemens
atostransform
asknow
umd
lilly
hclmt
allstate
azprod
dwp
fidelity
enel
atosglobal
pmi
quintiles
hm
swissre
daisyprod
southwest
ice
maersk
dow
fire
trinityprod
edp
sungardavailability
ucla
manulife
qss
usaa
bbitprod
cognizant
abbvie
amgen
kbcprod
ntrs
fanniemae
nsnsi
aetnaprod1
verizon
medtronicprod
ibmaabpr
nwproduction
bhpbsnp1
kpn
metlifeprod
nysitsm2
zurichitsm
csmprod
reedelsevier
thehartford
cardinal
ngahr
discover
cibc
mcsm
staples
economical
johndeere
aon
volvocars
agfa
bdprod
nbcu
nomura
smithnephew
ameriprise
silva
sgts
servicefirst
hcsc
ing
targetprod
davita
netapp
oneservice
tnt
fedex
rogers2
niketech
ccsn
ctrx
centene
philipsit
fisglobalprod
coxauto
epicorcs
statoil
ubisoft
syngenta
thomsonreuters
sabmillerprod
invesco
rackspace
thitsm3
nordstrom
chs
bmsprod
kohls
adidasaspen
safeway
duke
electrolux
akzonobel
nielsen
wowcorp
qldhealth
airliquide
adventist
cwt
globalfoundries
sccitsm
sncjlp
expressscripts
scotiabank
atea
experian
gtn
ecolab
playtikaprod
sears
cbre
servicecafe
bswhelp
rwe
s24prod
marsprod
thermofisherit
charter
pearson
tmna
vmnprod
fil
lwp
asurion
ehi
nissannisaprod
kpmg
tjx
amat
costcocarts
mckinsey
specsavers
dollarama
newyorklife
rmit
nbs
corning
sdl
synapsis
xlgroup
hyatt
accentureplcuk
smartdesk
diageo
walmart
kochprod
sabre
expedia
fiserv
huntingtonprod
partnershealthcare
adecco
datapipeprod
gaptech
qlddet
alstom
niceprod
rbassist
linkedin
nxp2
jblprd01
ellucian
whirlpool
qbe
starwood
itsmgbpeu
teconnectivity
stryker
ingrammicro
rgnsscprd
servicesitnatixis
grupobimbo
rbc
michelin
ricoheurope
teva
pcm
cchprod
kiss
delphi
intuit
bankofirelandgroup
levi
bskyb
phillips66
tiaaprod
ficoitservices
firstam
bombardier
onetakeda
ssmhcprod
hclentergyprod
moodys
atkins
guardian
kisprod
kingfisher
gdfsuez
zimmerbiomet
verisign
bjcprod
foxtelit
raymondjames
hclelcprod
veglobal
amerisourcebergen
dtcc
gehealthcare
sentara
arrow
lowesprod
jti
molina
acegroup
claranet
generali
sparc
lifepoint
hfhs
blueshieldca
lds
fox
servicecentral
yushu
bshsi
sseplc
wynprod
vanguard
didatasydprod
blackstoneprod
vmware
junipernetworks
conocophillips
mofo
kcc
suncorp
wolterskluwer
freddiemac
rockwell
tasysprod
aramark
eurocontrol
kionetworks
fti
gepowerpac
paychex
liberty
standardprod
umichprod
opusflow
richemont
wdc
auspostprod
rrd
bouyguestelecom
tcs
schenkeritsmprod
herbalifeprod
msi
rowanuniv
intermountain
syf
alorica
tweisprod
amtrustgroup
tfs
latham
dataintensity
sol
paitsm
deloittecan
vfc
uofu
philipslighting
qantas
gerdau
cepsa
cognizant2
ifdsuk
uw
omcpaige
boots
sbdkproduction
allyprod
chpprod
cacib
mylan
level3
nnanissan
carolinashealthcare
tn
hclscjprod
alfalaval
gprod
metropcs
qts
broadcom
stateofohio
unitypoint
symantec
ucsf
uxc
nbnplus
caesars
ihg
cygate
espglobal
lvsprod
covanceprod
hclangloprod
mercyservicemanager
technip
voya
mhealth
sanford
vestasprod
ldcommodities
cern
tullettprebon
vce
nmhc
hshs
citrix
gpc
vantivprod
sanofi
osumc
utah
wellington
bhn
optimal
bbraunp
rossprod
michaels
troweprice
cceag
allergansp
wrk
deloitteus
ibx
hclupm
gmfinancial
jacobs
comcastcim
lincolnfinancialgroup
uclahsprod
ea
coopprod
camp
saintgobain
nyu
dish
enbridge
kpmguk
synchronoss
hclfslitsm
cooperators
excalibur
baesystems
oshkoshprod
ikanobank
asmlitg
brfprd
unisysmt
sluhn
hilti
bluechip
telstraservices
sbprod
enfomsp
worleyparsons
ctscubic
coles
biorad
nvidiaprod
tcf
transunion
allina
unimelb
presidio
cox
brinkslatam
txdotnow
kiewit
south32
riteaid
stanfordhc
enrichlives
promedica
cibccreate
husqvarna
velocity
equinixbr
utsw
virteva
healthpartners
voeazul
proservia
cablevision
amecfw
willis
cushwake
d2lprod
boydgaming
commscope
ininhosted
soitecsm
shire
ingdibaprod
arm
brennanitau
stewart
pennstate
allianz
soroc
paypal
cantire
globo
tabcorp
firmenichprod
amdocsprodmain
toyotaeurope
oiprod
broadcomcsm
kelloggprod
christus
berkeley
chrobinson
bhsala
britishcouncil
tieto
ul
travisperkins
ch2m
ohiohealth
ricohusa
millercoors
autodesk
deloitte
stihl
rentokilinitial
walmartbr
memorialhermann
moneygram
bluecrossmn
uchealth
cargotec
stanford
burlington
rhiprod
rdx
amex
riotgames
uwhealth
uams
hallmarkcardsprod
rsagroup
remoteitmgmt
seagate
mousquetaires
airproducts
arcelormittalprod
acomoms
redhat
kerry
ocwen
lluh
mycyient
cit
nets
neste
worldpayprod
sky
ais
lssiprod
novant
ingbankpoland
tractorsupply
selectmedicalprod
poleemploi
jefferson
spe
atlascopco
wsi
hccprd
konecranes
sensata
klaprod
cdw
ghc
delhaizeprod
cotiviti
inova
amd
unumprod
semparar
universityofbirmingham
nikecdt
acxiom
ingbe
karauctionservices
bridgestone
osuitsm
lexmark
dan
bsh
compaid
delaware
aaaie
cfahdprod
pioneer
nxp
carlsberg
sunlife
unchc
harvard
yahoo
discoverycomm
verint
snscapappsfranceprod
lennar
exponentiale
bupaprod
frb
ocrops
icon
tmr
eagle
stockmannprod
prh
ispprod
amcor
vocuscommunications
dhprod
virtusa
gannett
kohler
altria
commandcenter
columbia
pgdsprod
nativ
horizonblue
godaddy
nicensc
mphasissdp
arkea
endava
racprod
sutherlandglobal
murphyusa
emcesm
evhc
bynow
mattel
novelisprod
progressfin
mt
generalihree
williamhill
landolakes
harley
sie246
autolivprod
bostonconsultinggroup
iheartmedia
ccllp
postisnow
wartsila
rbit
agrium
celprod
gbt
amerenprod
itselfserviceexpress
omemprod
wow
bancamediolanum
umassmemorial
thestandardservicecenter
kesko
regeneron
csmc
carnival
fonterra
fujitsu
requestit
opfin
iadb
scotiabankprod
symcor
ecommunity
zebra
kpmggoprod
hearstet
wusm
pcmsd
mpacworkmanagement
acciona
ashley
technicolor
hitachiservicedesk
hanoverprod
veritas
citec
wellmontprod
hmsprod
fleetcor
ingbehrp
payless
shc
turner
cakpmgprod
cmsenergy
btmu
ustglobal
pacificlife
ubc
outokumpu
equifax
cogc
swedprod
williams
hbx
acg
fossil
btsprod
uts
nypres
khn
bayview
wwt
centracare
informa
evryse
kbrsupport
umnprd
ipsos
icap
frontofficecontactcenter
svcnowprod
nationwidechildrens
shrinersprd01
cona
deloitteglobal
spscom
humana
ingspain
srpnet
slhs
snam
velux
medica
knorrbremse
baincoprod
mitchellsbutlersprod
tamu
wakehealth
csus
pret
aureconprod
ssmportal
vcpi
springleaf
timeinc
bdous
regis
agco
oup
yazakiprod
sterling
tesla
cdl
chanelasia
crisp
sydney
leidos
agi
azlifeprod
mmc
ku
hclom
sfsf
atge
ortg
pearsonhr
hdsproduction
flvsprd
biomerieux
toyotagb
sas
ejgalloprd
towerswatson
integris
suncor
abraxas
betfair
ahold
kpmgau
medibank
fastretailing
grupoboticario
chop
husky
watercorporation
edgecast

Workaround

The work around is to 'Switch to Classic UI'

Note: If you do not have the button/link of 'Switch to Classic UI', please follow below steps:

  1. Navigate to System Property
  2. Find property, 'glide.ui.report.old_report_builder' https://<instancename>/nav_to.do?uri=sys_properties.do?sys_id=8b9339eb8758130032a03a5ea6cb0b5b
  3. By default this value is 'false', therefore set the value to 'true'

Additional Information

Related PRB1167817

Title:Large filter condition in the classic UI won't show on the new UI
State:Won't Fix

Fix Waived:kingston
  

Article Information

Last Updated:2019-05-21 11:56:22
Published:2019-04-15