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Description

Symptoms

  • When submitting a Risk Assessment on a Change record, the window displaying said Risk Assessment is not automatically closed upon submission.

Release

  • London Patch 6

Cause

This behavior is happening because the user has customized Script Include "SurveyProcessor".

Resolution

As per the above, the reason the behavior is seen is that the user had customized the "SurveyProcessor" Script Include.

Reverting this Script Include back to an Out of Box (OOB) state resolves the behavior and the Risk Assessment window closes upon submission.

As a convenience, the OOB version of the aforementioned Script Include is attached to this article. To resolve the behavior, simply import it into the instance displaying the behavior and clear the cache (/cache.do).

Article Information

Last Updated:2019-08-02 20:46:28
Published:2019-04-10