Notifications

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Description

Symptoms

Users do not see ticket information on the ticket page after ordering a catalog item

Release

All Supported Releases

Cause

The user does not have access to the record created. The access can be restricted by a Business Rule or ACL

Resolution

Find ACL or Business Rule restricting access to the record, Disable or change criteria to provide proper access.

Article Information

Last Updated:2020-03-17 07:01:58
Published:2020-03-17