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Empty enhancement record created by Guest user. - Support and Troubleshooting
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  • Empty enhancement record created by Guest user.
KB0746138

Empty enhancement record created by Guest user.


475 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Empty enhancement created by Guest user.

 Cause


User session timeout. 

Resolution


The cause of this behavior can be seen in the node logs below:

 Default-thread-14 07B8496ADB17A3001EBB41EFAA9619F5 txid=455d6e2adb13 Session destroyed: <Session ID>, (not logged in)


Default-thread-14 07B8496ADB17A3001EBB41EFAA9619F5 txid=455d6e2adb13 Inactivity time changed from 1800 seconds to 7200 seconds 


Default-thread-14 07B8496ADB17A3001EBB41EFAA9619F5 txid=455d6e2adb13 Session created: <Session ID>, timeout after 120 minutes of inactivity 

 

This is expected behavior for a session timeout. This is only allowing "Guest" to create due to the timeout. 
Please note, you do have a Guest user account which is active and not locked out.

 


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