London Patch 7 : Known Errors
This article presents notable known errors in London Patch 7, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal.
Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.
To view the release notes for this release family, see London Release Notes.
Severity 1
The following table lists notable Severity 1 known errors in this patch.
| Article | Problem | Category | Title |
|---|---|---|---|
| KB0715417 | PRB1252503 | Persistence | TPP migration on the upgrade can leave null sys_class_path values in partition tables |
| KB0584932 | PRB617735 | Persistence | Task Table flattening or Task Table extensions can exceed the row size limit of 8126, causing Task hierarchy errors and task table functionality degradation |
| KB0727701 | PRB631444 | Business Logic Processing | Changing the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target table |
Severity 2
The following table lists notable Severity 2 known errors in this patch.
| Article | Problem | Category | Title |
|---|---|---|---|
| KB0713625 | PRB1039322 | Activity Stream | Concurrent user sessions building history sets on extensive activity stream may result in a mutex lock and cause performance issues |
| KB0696123 | PRB1091270 | Forms and Fields | Reference qualifier on all fields is ignored when List V3 is enabled |
| KB0635660 | PRB1095142 | Orchestration | When custom workflow activity is published more than once and then transferred via update set, the activity will not show up in the workflow editor because the publish field is set to "false." |
| KB0639979 | PRB1149655 | Automated Test Framework | atf_input_variable forms and sections appear broken - form layout has sections, but the form does not render them |
| KB0681747 | PRB1151957 | Workflow | In early Jakarta, the approval coordinator has a new activity result, 'skipped', which is not included in the default activity conditions. This causes the workflow to not move to the next activity. |
| KB0712541 | PRB1185802 | Customer Service Management | CSM: Customer Contact unable to create cases for CSM portal |
| KB0676879 | PRB1235210 | Activity Stream | Single line long text in description field gets right side cut-off when viewed in Activity stream. Browser re-size will make it visible again. |
| KB0661797 | PRB1235331 | Update Sets | Grandchild tables of task created as TPC can be corrupt if they are created in the wrong order |
| KB0689557 | PRB1238818 | Update Sets | UpdateMutex is not reaped on the node restart |
| KB0727944 | PRB1238857 | Forms and Fields | When saving a read-only currency field its value may be converted to default US Dollars automatically |
| KB0712998 | PRB1244056 | Persistence | Configure label action for an inherited field on CMDB hierarchy via right click on label (from a form for a child table ) and click Configure Label results in a "record not found" message |
| KB0693814 | PRB1249668 | Discovery | Shazzam encoding for IPs is inefficient and leads to nodes running out of memory |
| KB0727642 | PRB1250745 | Persistence | Slowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model) |
| KB0678843 | PRB1253606 | Incident Management | Data policies for incident state "On Hold" fire when trying to use the "Canceled" state |
| KB0745550 | PRB1255338 | Lists | Lists - list header menus should not appear for "other active tasks" |
| KB0713191 | PRB1258912 | Persistence | ATF rollback only rolls back the most recent change to a field |
| KB0686716 | PRB1268370 | Platform Security | Downloaded attachment redirects to page "Requested attachment does not exist" after impersonating to a user for the attachment which has encryption context |
| KB0684402 | PRB1270022 | Performance Analytics | [DOMAIN] Spotlight Job doesn't collect spotlights for empty user and "Use snapshots" property |
| KB0717976 | PRB1288212 | VA-Web Client | While using the internationalization plugin the virtual agent does not translates based on user language |
| KB0690203 | PRB1291458 | Performance Analytics | PA Job Collection fails with "Sparse storage format has one field, sys_id" when collecting Text Analytics for several Fields to Analyze |
| KB0690836 | PRB1292056 | Forms and Fields | UI policy that sets display to false for a field on OOB forms (ex: Incident, Change) in Printer Friendly Version (URL contains sysparm_media=print) doesn't work |
| KB0714778 | PRB1308602 | Google Maps | Location Map error - This page can't load Google Maps correctly |
| KB0725089 | PRB1321133 | Database Indexes | List appears empty when large table optimization in TPP adds ignore index hint for cmdb$par index that doesn't exist in table cmdb |
| KB0726277 | PRB1322839 | MID Server | HTTPClassyProbe taking a long time to process, leading to discovery performance issue. |
| KB0744908 | PRB1329337 | Cloud Management Application | Memory exhaustion due to 'AWS EC2 - DescribeSnapshots' discovery sensor |
| KB0743578 | PRB1330544 | Import / Export | API import set only runs 1 transform when ASYNC versus SYNC import is used. |
| KB0534762 | PRB585707 | UI Components | Form Sections configuration - Broken relationships between [sys_ui_section] and [sys_ui_form_section] records cause forms to not load |
| KB0595205 | PRB624982 | Language and Translations | Translated decimal field does not convert dot to comma |
| KB0550121 | PRB629834 | Knowledge Management | Knowledge search is hardcoded to ignore search terms with fewer than 3 characters |
| KB0549804 | PRB630133 | Workflow | In list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11 |
| KB0598187 | PRB668806 | Project Portfolio Management | Cannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected |
| KB0692578 | PRB709946 | Forms and Fields | Annotations that denote sections of a form should use header tags |
| KB0623129 | PRB718318 | System Applications | Unable to launch Studio via Studio module when UI11 is enabled |
| KB0622029 | PRB912031 | Service Catalog: Service Portal Widgets | Date field submitted through an Order Guide on Service Portal reverts back to the current date |
| KB0622300 | PRB933587 | Chat | CMS Chat Legacy "Not available" message is not showing when Schedule is out of hours |
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