Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Activities stream shows content with wrong alignment - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Activities stream shows content with wrong alignment
KB0745449

Activities stream shows content with wrong alignment


478 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

Activity stream of a task record was showing its content with wrong alignment as shown in the below screenshot,

Release

Any supported release.

Cause

On the affected task record, there was a html field exist, which was dot-walked from anther table. This html field had a data which had a html style hardcoded in it.

This hardcoded html style was overriding the activity stream's platform style, then eventually causing the alignment issue. 

Resolution

  • If the additional hardcoded styles within the html field can be removed, please remove it from the html source of html field on the affected task record.
  • If that is not an option, then consider removing the offending html field from the "Default" view form layout
  • If that is not an option, then define a new section within "default" view to include the "Activity formatter" and journal fields in it, not include "the offending html field with it, OR you can have offending html field on the main section itself where "Activity formatter" doesn't exists.

Additional Information

Activity streams

HTML field type

 


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.