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When a form is configured with a specific view, any clickthrough to records on other tables inherits that view - Support and Troubleshooting
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  • When a form is configured with a specific view, any clickthrough to records on other tables inherits that view
KB0745181

When a form is configured with a specific view, any clickthrough to records on other tables inherits that view


277 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

When clicking through on a reference field to a record on another table, the view defined is the previous records.

Release

All releases

Cause

This is by design, the system works so that every time you click-through on a reference field to another record on another table, it inherits the previous record's view. If the current view doesn't exist for the referenced form, the Default view is shown, but the previous view name is displayed.

Resolution

Create a view rule for the referenced table, so that it will always choose the correct view. 

See Additional Information for more information on how to create a view rule.

Additional Information

Create a view rule


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