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Overview

In a list view, when filtering out records where the choice field contains a value, the remaining records - where the choice field is empty - do not display in the list. This can be seen in this example.

Steps to Reproduce

  1. Create a field where 'Type' = 'Choice' (ex. 'ChoiceFieldTest') then create two choices.
     

  2. We'll use the incident table to test, it currently has 78 records.


  3. If we filter out the two records where the choice field ('ChoiceFieldTest') contains a value, the remaining 76 records are not displayed in the list. 

Cause

This is expected behavior. When filtering on a choice field ('ChoiceFieldTest'), records where this choice field is empty are not displayed in the list. More information can be found in this documentation:

Quick Filters

Additional Information

Records that contain empty or null values still display in the filtered list. If you manually create a filter:

u_choicefieldtest=NULL

Article Information

Last Updated:2019-05-21 11:55:54
Published:2019-04-05