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Symptoms

CAB Workbench - Work Notes (activity filter) not showing on cab work bench view. 

Cause

The fields like work_notes and comments are not stored like normal fields on a record. 
They are stored in a different table. 
Usually activity formatter is used to get the values from these fields. 
The widget "CAB Workbench - Change Tab" used by cab workbench is missing this implementation. This is a feature request. 

Resolution

This is an expected behaviour.Workaround is to use the edit button and see the notes in the change request form view .

 

Article Information

Last Updated:2019-05-21 11:58:28
Published:2019-05-14