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Symptoms


Requested items remain in an open state although the workflow has completed.

Release


London Patch 4 Hot Fix 2 

Cause


The task closer business rules sets the RITM to closed completed once the workflow sets the stage as complete; however, this business rule has been deactivated.

Resolution


Revert the task closer business rule to the out of box version.

 

Article Information

Last Updated:2019-05-21 11:56:00
Published:2019-04-09