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Multi row variable set is not allowing to submit form on Service Portal - Support and Troubleshooting
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  • Multi row variable set is not allowing to submit form on Service Portal
KB0745120

Multi row variable set is not allowing to submit form on Service Portal


4958 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Multi row variable set is not allowing to submit form on Service Portal. While submitting the form, we can observe the below warning in the browser console:

(g_form) [NOACTION] Could not find UI Action: submit

 

 

Release

Any supported release.

Cause

Using a custom "sc catalog item" widget seems to be causing the reported issue with submit UI Action. 

Resolution

  1. If this occurs during an ATF Test, on the 'Submit Record Producer (SP) step, change the timeout value to 10 seconds and run the test again.
  2. For other scenarios, please review the custom 'sc catalog item' widget and if possible revert it to out of the box provided version, it should resolve the issue. 

Related Links

SC Catalog Item docs


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