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Description

Close Button Not Working When Attempting To Close A Standard Change Request

Release or Environment

All Versions

Cause

All the users in the system was not able to review or close the change request because the close notes contained an extremely large payload for the change record 

Resolution

Do not add content larger than 2MB to a form. 

We advise to attach files to the form instead, the attachment maximum size allowed is set by the Maximum file attachment size in megabytes property (com.glide.attachment.max_size).

Article Information

Last Updated:2020-09-24 10:50:18
Published:2020-09-24