This article focuses on things to follow/note when cloning "Request Item Workflow Stages" widget on Service Portal.
Further steps to perform
- When cloned, by default the two Angular ng-templates (under related list) don't get copied over.
- So create copies of the two templates (with you desired names) and assign them to your cloned widget.
- Next, on the cloned widget form, navigate to "Body HTML Template" field and replace "ritm_stage_icons_bar" and "ritm_stage_progress_bar" with the respective new template names.
(Reason being that the Angular HTML in the widget calls those templates internally and hence step 3 is very important)