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The preview information popup on a list view is not scrollable - Known Error
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  • The preview information popup on a list view is not scrollable
KB0744985

The preview information popup on a list view is not scrollable


443 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

When using the (i) button to preview a record from a list view, the popup form may be truncated as it is not scrollable to be viewed entirely.

Steps to Reproduce

 

  1. Navigate to the incident list
  2. Click on the (i) button to open the quick view popup on an incident record.
  3. Scroll the list left/right and up/down.

    Notice the popup does not follow the scrolling to remain into the viewable area.

Workaround

This problem is under review and targeted to be fixed in a future release. You can Subscribe to this article to receive notifications when more information will become available.

The workaround is to click into the form rather than using the preview popup to view the form.

 


Related Problem: PRB1332978

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