Overview
- There are few users which has duplicate roles assigned into their user account.
Version
- Kingston
Description
- The reason that you see these duplicated roles is, these roles are inherited from the groups which user is a member in. One because the user was manually given this role and one due to role inheritance.
- This is expected and you should not delete these duplicated roles.
- Please go through with this below link for further information:
https://community.servicenow.com/community?id=community_question&sys_id=335883eddb1cdbc01dcaf3231f9619f6