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 Madrid Patch 1 Hot Fix 2 : Known Errors

This article presents notable known errors in  Madrid Patch 1 Hot Fix 2, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the  Known Error Portal.

Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Madrid Release Notes.

Severity 1


The following table lists notable Severity 1 known errors in this patch.

ArticleProblemCategoryTitle
KB0584932PRB617735PersistenceTask Table flattening or Task Table extensions can exceed the row size limit of 8126, causing Task hierarchy errors and task table functionality degradation
KB0727701PRB631444Business Logic ProcessingChanging the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target table

Severity 2


The following table lists notable Severity 2 known errors in this patch.

ArticleProblemCategoryTitle
KB0712541PRB1185802Customer Service ManagementCSM: Customer Contact unable to create cases for CSM portal
KB0656924PRB1191307System ApplicationsCustomers are able to create multiple "Global" sys_scope records which causes issues on the instance
KB0676879PRB1235210Activity StreamSingle line long text in description field gets right side cut-off when viewed in Activity stream. Browser re-size will make it visible again.
KB0727944PRB1238857Forms and FieldsWhen saving a read-only currency field its value may be converted to default US Dollars automatically
KB0727642PRB1250745PersistenceSlowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model)
KB0726390PRB1264889Dashboards and Home PagesDashboard Widgets do not load if an applied breakdown is deleted
KB0686716PRB1268370Platform SecurityDownloaded attachment redirects to page "Requested attachment does not exist" after impersonating to a user for the attachment which has encryption context
KB0684402PRB1270022Performance Analytics[DOMAIN] Spotlight Job doesn't collect spotlights for empty user and "Use snapshots" property
KB0692585PRB1287143CurrencySaving a form with a currency field results in the currency field getting multiplied by 100
KB0717976PRB1288212VA-Web ClientWhile using the internationalization plugin the virtual agent does not translates based on user language
KB0690836PRB1292056Forms and FieldsUI policy that sets display to false for a field on OOB forms (ex: Incident, Change) in Printer Friendly Version (URL contains sysparm_media=print) doesn't work
KB0717328PRB1308349ListsloadRow failure java.lang.NullPointerException when a "table name" field type is added to a form
KB0727700PRB1328367Application Navigator & Banner FrameBanner image can not be changed in Madrid
KB0727945PRB1328998MID ServerWindows Discovery Probes that use Powershell Remote Execution framework may be blocked from executing Powershell scripts on the target by antivirus or ExecutionPolicy
KB0550658PRB627015On-call SchedulingOnCallRemindersNG().getNumberOfDaysTillNextRotation() function returning incorrect number of days when it spans a daylight savings change
KB0549804PRB630133WorkflowIn list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11
KB0598187PRB668806Project Portfolio ManagementCannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected
KB0623129PRB718318System ApplicationsUnable to launch Studio via Studio module when UI11 is enabled

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Article Information

Last Updated:2019-04-23 22:00:15
Published:2019-03-23