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Description

Attempting to update the list control for Approvals on the sn_hr_core_case table will give the error:

Invalid 'Related list' selected on the List Control record. The Dictionary Entry 'Approval > Approval for' is in application 'Global', but the current application is 'Human Resources: Core'.

As a result you can't remove the 'Omit if empty' option which you need to remove if you want to have the option to manually add approvers without already having approval records.

Steps to Reproduce

1. Set in the HR Core Scope
2. Go to the list control for sysapproval_approver.sysapproval:
https://<instance>.service-now.com/nav_to.do?uri=sys_ui_list_control.do?sys_id=fa5370019f22120047a2d126c42e7021
3. Untick 'Omit if empty'
4. Click Update
5. Error message:
Invalid 'Related list' selected on the List Control record. The Dictionary Entry 'Approval > Approval for' is in application 'Global', but the current application is 'Human Resources: Core'.
MessageInvalid update

Workaround

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Related Problem: PRB1264785

Seen In

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Fixed In

New York Patch 6
Orlando

Associated Community Threads

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Article Information

Last Updated:2020-05-29 11:30:33
Published:2019-03-21