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Description

Attachment UI page is disappearing when we click out side of the window when attachment is still uploading.

Steps to Reproduce

  1. Open any form (incident, request change etc).
    2. Click on paperclip to upload an attachment.
    3. Select the file to upload.
    4. While attachment is being uploaded, click anywhere outside the attachment window.
    5. Window disappears and uploading the file is aborted.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix


Related Problem: PRB1331599

Seen In

London Patch 6

Intended Fix Version

Orlando

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Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-06-27 08:49:16
Published:2019-03-21