The system opens the choice record instead of populating the field in the suggestion pick list after sorting the label
Steps to Reproduce
This issue only happens after clicking to sort the labels on the popup window.
1. Log in as admin.
2. Navigate to 'incident.do'.
3. Click on the suggestion bulb icon on the right side of 'Short description'
4. Click on the label head column to sort on the popup window.
5. Select one record from the list.
The selected label should be populated to the 'Short description' field.
The selected 'sys_choice' record is opened in a form on the popup window.
This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.
Related Problem: PRB1331828