Symptoms

When the user resizes the browser window to medium or small, the catalog item description in the sc_cat_item page will be disappeared. The issue is reproducible only when the widget option "Enable Show More/Less for Item description on Mobile" is set to true.

Release

ALL

Environment

Service portal

Cause

When the SC catalog item widget doesn't have the Angular dependency "scToggleData", the catalog item description will be hidden when the browser window is resized.

Resolution

In order to resolve the issue, add the Angular dependency "scToggleData" to the 'SC catalog item' widget.