Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Some vCenter name is vCenter@hostname and some are vCenter@ip_address - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Some vCenter name is vCenter@hostname and some are vCenter@ip_address
KB0743871

Some vCenter name is vCenter@hostname and some are vCenter@ip_address


1694 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Overview

Why are the vCenter names inconsistent when using discovery?

vCenter discovery

There are two type of vCenter discovery.

I.  vCenter is hosted on a Windows Server

II.  vCenter is on a linux appliance

Example

 

I.  When vCenter is installed on a Windows server. 

  1. You will need to have the Windows Server Credentials as well as the vCenter Credentials
  2. The windows credential is used to discovery the Windows server and check to see if there are any running process containing "vpxd
  3. If it detects the process "vpxd" it kick off the process classifier "vCenter"

           http://instance.service-now.com/discovery_classy_proc.do?sys_id=9d5166150a0a0baf385aeb20686568b0&sysparm_record_target=discovery_classy_proc&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=nameCONTAINSvcenter%5EORDERBYorder

Since, vCenter is discovered via the process classifier name will be given in the following format vCenter@hostname

 

II.  When vCenter is an appliance on a Linux Server

  1. We do not need the localhost credentials, only the vCenter credential
  2. Since we do not discover the host system we do not get the name of the host system.
  3. Since it's discovered without the discovering the host system the name will be vCenter@ip_address

 


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.