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Symptoms

Azure cloud discovery CMPv2 fails with the below error in Ecc queue 

Sensor error: Transaction cancelled: maximum execution time exceeded

Release

Any

Cause

1) If the data coming back from cloud discovery is huge, it is expected to take time as for the large chunk of data as it had to be processed chunk by chunk.

2) Usually when the data is huge, it is processed by the Discovery Multipage sensors.

3) These multipage sensors would timeout, if the total processing time exceeds the maximum duration configured in the Discovery Multipage sensors Transaction quota rule

4) The default value for maximum duration is 3600s which is 1hr

Resolution

In order to resolve the issues, perform the steps below :

Discovery MultiPage Sensors
==================
Navigate to -> System Definition -> Transaction Quota Rules -> Discovery MultiPage Sensors . Change Maximum Duration to 259200

mid.capi.chunk_size
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Navigate to -> MID Server -> Server -> Select each MID server that you are using for cloud discovery -> Click on "Configuration Parameter" tab -> click "NEW" -> under the Parameter Name section, select "mid.capi.chunk_size" and set the Value to "1000".

Article Information

Last Updated:2019-03-15 11:14:25
Published:2019-03-15