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Symptoms

Events from the NNMi connector show "State" as "Error" out and the "Time of Event" filed would be empty.

Release

Kingston, London

Cause

For a few events, they may not have milliseconds information in the time of the event field, as this value is missing we see the following error and the state of the event will be in "error".

time_of_event: Invalid value.

Resolution

  • From the Navigation Filter go to Event Management -> Connector Definitions.
  • Open "NNMi" connector -> Open NNMIEvents_JS script.
  • Replace line 398

    var msec = parseFloat(m[9]); 

    with

    var msec = parseFloat(m[9])|0;


With this change, if the milliseconds in the time of event is empty it will consider that as a "Zero".

Article Information

Last Updated:2019-03-14 13:04:04
Published:2019-03-14