Notifications

20 views

Description

'Weather Wigdet' does not work on Service Portal anymore

Steps to Reproduce

 

This issue is reproducible in Kingston, London and Madrid.

1. Add "Weather" widget to any page of Service Portal.
2. Enter 95054 for zipcode, press Go.

- There's following error:
"An error occurred while making the requested connection"
- The logs have following error:

2019-01-21 09:19:47 (740) Default-thread-92 E40EDEC313CB6F00E7D7BDB12244B03C txid=f743a64b13cb OUTBOUND_HTTP: protocol=HTTP/1.1 response_status=-1 response_time=13 request_length=0 response_length=-1 app_scope=global session_id=E40EDEC313CB6F00E7D7BDB12244B03C transaction_name="#41986 /api/now/sp/rectangle/d1cf778213c7eb00e7d7bdb12244b0a5" user_name=roma.solanki@snc mid_server= source_table= source_record= system_id=app129028.iad4.service-now.com:emprsolanki003 method=GET log_level=Basic scheme=https hostname=query.yahooapis.com path=/v1/public/yql url=https://query.yahooapis.com/v1/public/yql response_body="[ERROR CODE: -1 ] query.yahooapis.com"

It looks like the Yahoo API is not working:
https://query.yahooapis.com/v1/public/yql

Actual behavior:
Weather widget is not functional.

Expected behavior:
The weather widget displays weather of the entered zipcode.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1323340

Seen In

London

Fixed In

New York

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-06-27 07:52:33
Published:2019-06-27