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Description

The skip_sync field not only exists on assets but also on the cmdb table. It is the flag indicating whether synchronization between Asset and CMDB can be skipped (see the documentation: CMDB table attributes description).

There are OOB script includes and business rules that may invoke according functions and change the value of skip_sync:

  • AssetAndCISynchronizer: /nav_to.do?uri=sys_script_include.do?sys_id=9ec37b411b012000e49bfbcd2c071380
  • Update Asset fields on change: /nav_to.do?uri=sys_script.do?sys_id=31e93aaf1b3210002502fbcd2c0713d8
  • Update CI fields on change /nav_to.do?uri=sys_script.do?sys_id=4d15855c1b0310002502fbcd2c071399

The skip_sync flag is used to prevent recursion within the same cycle of business rules and will be reset in the next cycle during Asset-CI synchronization. The skip_sync flag is set to false by default.

As the two business rules above would be triggered twice during an Asset-CI synchronization. The skip_sync flag would be set to false again after the synchronization. In case the skip_sync flag was set to true for some reason, an update on the Asset/CI should help set the flag back to false.

Article Information

Last Updated:2019-08-26 06:54:29
Published:2019-08-23