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Description

Configuring UPN on ADFS and ServiceNow to send the UPN value in NameID Policy in SAML response .

Procedure

 On the ServiceNow IDP record , make the following changes

 

urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified

2)Advanced -> User Field . Set this to the field on the user record where the UPN value is stored .

For example u_upn

 

On the ADFS Identity Provider end , set the claim rules as per the below screenshot . 

 

 

Applicable Versions

All Versions

Additional Information

Please note this is just a reference example on how to set up on the ADFS end . The configuration changes for ADFS versions and ADFS admins should be contacted to configure this .

Article Information

Last Updated:2019-03-12 13:42:41
Published:2019-03-12