Issue
In Service Portal, the reference variable list is sorted by the "Name" column rather than the "Order" column even if the table is sorted by Order field.
Table:
Platform:
Service Portal:
Release
All releases
Resolution
The reference list in Service Portal can be configured to be sorted by Order column using the following steps:
- Navigate to the reference variable.
- Go to the Default Value tab.
- In the Variable Attributes field, add the following: ref_ac_order_by=order
- Save and test on Service Portal.
