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Description

Symptoms


Stage field displays value instead of label

 

 

Cause


The stage value is coming from the subflow and the main workflow stage configuration does not have this stage field configured.

 

Resolution


Configure the subflow stages in the main workflow stage configuration.

For more information on how to configure stages in a workflow, please see documentation on Workflow stages:

https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/administer/using-workflows/task/t_UsingWorkflowStages.html

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/using-workflows/task/t_UsingWorkflowStages.html

https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/using-workflows/task/t_UsingWorkflowStages.html

 

Article Information

Last Updated:2019-08-02 20:49:57
Published:2019-03-07