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The workflow stage field is displaying the value instead of label - Support and Troubleshooting
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  • The workflow stage field is displaying the value instead of label
KB0743084

The workflow stage field is displaying the value instead of label


2871 Views Last updated : Apr 18, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

Stage field displays value instead of label

 

 

Cause

The stage value is coming from the subflow and the main workflow stage configuration does not have this stage field configured.

 

Resolution

Configure the subflow stages in the main workflow stage configuration.

For more information on how to configure stages in a workflow, please see documentation on Workflow stages:

https://docs.servicenow.com/csh?topicname=t_UsingWorkflowStages.html&version=latest

https://docs.servicenow.com/csh?topicname=t_UsingWorkflowStages.html&version=latest

https://docs.servicenow.com/csh?topicname=t_UsingWorkflowStages.html&version=latest

 


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