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Description

Symptoms


1. Global search returns no results for certain searches where results should be returned

2. When debug text search is enabled, the "Query Analysis" section is missing before the "Query Execution" section

Release


All

Cause


Text indexing is not enabled for the table where records are not being returned.

Resolution


Follow the documentation to enable text indexing on that table:

[code]<a href='https://hi.service-now.com/kb_view.do?sys_kb_id=0a2bb176db5027c4d3c92926ca96197f'>KB0700933 - Enable text indexing for a table</a>[/code]

Article Information

Last Updated:2019-08-02 20:50:14
Published:2019-03-05