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Under "SLA Breakdown by Assignment", Task SLA has empty values - Support and Troubleshooting
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  • Under "SLA Breakdown by Assignment", Task SLA has empty values
KB0728026

Under "SLA Breakdown by Assignment", Task SLA has empty values


632 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Under "SLA Breakdown by Assignment", Task SLA has empty values

Release


LP4

Cause


Upon reviewing Dictionary Entries for Task_SLA found Display value is False.

Resolution


Changed Task_SLA Display value to True in Dictionary Entries.

Result


After changing Task_SLA Display value to True, we can see Value for Task SLA under "SLA Breakdowns by Assignment" Tab successfully.


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