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Description

Symptoms


Insufficient data to generate burn down chart

Release


London Patch 4 Hot Fix 2

Cause


rm_sprint is using custom "Planned start date" and "Planned end date"

Resolution


Script include 'BurndownMetric' queries for 'start_date' and 'end_date' at line 24 which has a function as below: 

this.startDate = new GlideDateTime( this.glideRecord.getValue('start_date')); 
this.endDate = new GlideDateTime( this.glideRecord.getValue('end_date')); 

'glideRecord' is calling a function 'getGlideRecord' at line 35 and it is quering on 'rm_sprint' for the current sys_id and looking for start_date which is "Planned start date" and end_date which is "Planned end date".

Please follow below steps to configure these two field on the sprint form:

--Type 'rm_sprint.list' in filter navigator and open any record

--Right click on header and navigate to configure > Form Layout

--Bring "Planned start date" and "Planned end date" from available to selected

--Click Save

--Fill data in "Planned start date" and "Planned end date"

 

Article Information

Last Updated:2019-08-02 20:51:14
Published:2019-02-26