Description

How to display a Knowledge Article on a Homepage

Procedure

Prerequisite: Store the URL link to the KB article you wish to be viewed so that we can paste it in later

1. Navigate to the Homepage
2. Click "Add Content"
3. Go to "Content Blocks" > "*New IFrame"
4. Add this block to the page
5. Click to "configure the content block"
6. Set the name to whatever you desire the name to be displayed on the widget.
7. Paste the URL link into the "URL" field
8. Set the "Sizing" to "Expand to fit content"
9. Save

Actual: KB Article will display inside the frame in a legible manner (PFA).

Applicable Versions

All