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Description

Symptoms


The issue is that attachments are not visible on the top of custom Form widget on Service Portal even though they are visible on the form of platform view. 

Release


All releases

Cause


This issue can occur if angular provider "spAttachmentManager" is missing on custom form widget.

Resolution


  1. Navigate to custom Form widget.
  2. Scroll down to related list. 
  3. Find "Angular Providers" 
  4. Click on Edit 
  5. Add "spAttachmentManager
  6. Save and test 

 

Article Information

Last Updated:2019-08-02 20:51:29
Published:2019-02-21