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Description

Symptoms


Script Error when loading SC Catalog Item widget "cannot read property 'description' of undefined portal"

Release


Kingston and forward

Environment


Service Portal

Cause


Using Deprecated widget

Resolution


Switch to "widget-sc-cat-item-v2" widget

Additional Information


https://docs.servicenow.com/bundle/london-servicenow-platform/page/build/service-portal/concept/sc-catalog-item-widget.html

Article Information

Last Updated:2020-03-17 07:04:39
Published:2020-03-17