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Issue

Symptoms


Major Incident Management Module - error message -- Illegal access to package_private script include IncidentState: caller not in scope rhino.global

Release


London

Cause


Major incident management has a script include that is called Incident state which is only accessible in the application scope only.
There is PRB filed for this PRB1258263.

Resolution


Make the following Script include(IncidentState) accessible from -- All application scopes

sys_script_include.do?sys_id=3d9e146f9fa302000391b89a442e7005&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=name%3dIncidentState%5eORDERBYname

 

 

Article Information

Last Updated:2019-08-02 20:51:40
Published:2019-05-29