Description
Discovery Patterns: Identification CI Errors
Identification CI Errors:
Identity Rule for table [cmdb_ci_server] missing Lookup Rule for class [cmdb_serial_number],Identity Rule for table [cmdb_ci_server] missing Related Rule for class [discovery_net_arp_table],Abandoned due to too many errors
Symptoms
- When Quick Discovery runs using a Pattern (e.g. Windows OS - Server).
- Discovery Status completes but the Devices tab shows Completed Activity: "Classified" and Current Activity "Identifying"
- In the Discovery Log, Error "Failed Exploring CI Pattern, Pattern name: Windows OS -Servers. Please Check Pattern Log Press Here".
Pattern Logs:
Identity Rule for table [cmdb_ci_server] missing Lookup Rule for class [cmdb_serial_number],Identity Rule for table [cmdb_ci_server] missing Related Rule for class [discovery_net_arp_table],Abandoned due to too many errors
Solution:
- Check on the CMDB Identifiers, "Discovery Definition > CI Identification > Identifiers".
- Check on the Identifiers that Applies to <table_name>. Based on the error above, table is "cmdb_ci_server".
- See if there are any custom Identifier created that Applies to the table affected.
- If there is, de-activate the custom Identifier and run Quick Discovery again for the IP/device.
On this case, the "serial_number" criteria is already part of the "Out-Of-The-Box" Identifier "Hardware Rule"