Symptoms

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Catalog Item is not displayed when opened in Service Portal catalog

 

Release

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All Supported

Environment

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Service Portal

Cause

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"SC Catalog Item" widget is not on the page

 

Resolution

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Open the Designer, remove any unwanted widgets and add the "SC Catalog Item" widget to the page.

 

Additional Information

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https://docs.servicenow.com/csh?topicname=t_ConfigureAPage.html&version=latest