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Description

The display name on the browser tab always displays "Global Search Result - Test | instance_name". "Test" should not appear in the name displayed on the tab.

Steps to Reproduce

  1. Navigate to any ServiceNow instance
  2. Type something in the global search bar
    • For example type 'incident'
  3. Hover mouse on the display name on the browser tab

It always displays "Global Search Result - Test | ServiceNow" on all instances.

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1324265

Seen In

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Intended Fix Version

New York

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:43:02
Published:2019-04-24